AI technology promises significant benefits for businesses, including improving customer engagement, data analysis, automation of processes, and even enhanced decision making. Here is the rub though, a lot of the time AI is deployed in ways that just add to the confusion when it comes to customer experience. Providing more tools that dont have the…
SD-WAN (Software-Defined Wide Area Network) offers several advantages over traditional MPLS (Multiprotocol Label Switching) or point-to-point centralized networks, making it a more flexible and efficient solution for modern enterprise networking. Here’s a breakdown of what makes SD-WAN special: Cost Efficiency SD-WAN: Utilizes cost-effective internet connections (broadband, LTE, etc.) alongside or instead of expensive MPLS circuits.…
If you’ve spent any amount of time reading or watching Football, you’ve likely heard a commentator refer to a coach scripting his team’s plays. In business we often talk about a go to market strategy or business strategy. Individual departments such as IT map out a network strategy to cover security, connectivity etc. I recently…
“Hello there, CEOs and IT Directors! I want to take you on a 5-minute journey through the world of branch office connectivity. Today, we’re diving into the future of networking with something called SD-WAN. It’s not just a buzzword; it’s a game-changer. So, grab your favorite beverage, get comfortable, and let’s explore the magic of…
Software Defined Wide Area Network (SD-WAN) is a relatively new technology that is changing the way businesses approach networking. With traditional WANs becoming increasingly complex and expensive, SD-WAN is providing businesses with a more efficient, cost-effective and scalable solution. An SD-WAN is a virtual WAN architecture that allows companies to leverage any combination of transport…
Microsoft Teams Phone Many companies use Microsoft 365 and Teams. Companies start out using Teams for instant messaging, collaborating and holding internal meetings. Internal calls to other Microsoft Teams users are free, but if you want your users to be able to call regular phones and outside numbers then you need additional licensing from Microsoft…
Salesforce Research surveyed 12,000 consumers and 3,600 business buyers worldwide. Spurred by a global pandemic the likes of which society has not experienced in over a century, every facet of our personal and professional lives has changed. The customer-brand relationship is not immune from this tidal wave of change. Whether buying for themselves or on…
Re-imagining your business in the digital age means equipping your organization with the tools necessary to keep up with competitors and to meet changing market requirements. This type of transformation transcends traditional roles like sales, marketing, and customer service, and focuses on how your organization thinks about, and engages with, customers. There are generally 4…
Cloud migration. What does it mean? Cloud migration is the process of moving digital assets — like data, workloads, servers, or applications — to cloud infrastructure. Cloud migration commonly refers to moving tools and data from on-premises* data center to cloud providers such as Microsoft Azure, AWS, and Google to name a few. Benefits of migrating to…
Zoom was founded in 2011 and is headquartered in San Jose, California, with offices around the world. They have become a household name during the COVID-19 pandemic of 2020. Following stay at home orders throughout the USA and the world to combat the pandemic many people have turned to Zoom’s video conferencing solution to stay…